The Money Advice Service is the UK's free, independence and impartial source of money advice. Turn2us has been awarded a three-year contract by Money Advice Service to supply it telephone helpline.
Money Advice Service currently receives an average of 7,000 calls per month. From 1 July 2012, Turn2us will handle these calls using its contact centre in South Wales. A new webchat service will also be developed.
Alison Taylor, the Director of Turn2us said:
“The Money Advice Service is doing some great work and being accessible over the phone with free and independent advice is fantastic. We are very pleased to be one of its frontline providers and look forward to helping thousands of its customers in the coming years.”
Read more about Turn2us and the Money Advice Service